Skip to main content

Updated: Smart City fined after blocking Wi-Fi hotspots at convention centers

Update: Smart City’s President Mark Haley has issued a statement on the company’s behalf. In it, Haley claims Smart City didn’t admit liability and the FCC never found sufficient evidence that would suggest Smart City violated any laws.

Although he admits to jamming personal Wi-Fi hotspot signals, this practice apparently only caused the deaunthentication of less than 1% of devices. Though it doesn’t justify Smart City’s behavior, he also pointed out that “these same technologies are widely used by major convention centers across the globe as well as many federal agencies.”

Recommended Videos

Despite his all-the-cool-kids-were-doing-it attitude, it’s clear that Haley’s company had never committed to any illegal activity, which was the initial concern of our report. However, Smart City did violate FCC rules, although the company was not aware that this “standardized, ‘available out of the box’ technology” was an infraction of the commission’s policy.

Lastly, he says, “Smart City provides free Wi-Fi access to nearly 31 million users a year in public spaces.” This contradicts what was originally said about blocking Wi-Fi signals so that users would opt for its own paid networks, which the FCC said the company had provided in exchange for “substantial fees.”

My guess is that Smart City does offer free Wi-Fi in some of its locations, but also exhibited a paid wireless option. Nonetheless, rather than taking the matter to court, Smart City has decided to “work cooperatively with the FCC” and that it’s “pleased to have resolved this matter,” explaining that “mounting a vigorous defense” would cost the company too much money and too many resources to undergo.

Original Text: The FCC has revealed that it’s fining telecommunications company Smart City for jamming personal hotspots at convention centers.

The fine, which totals a whopping $750,000, is a result of Smart City’s attempts to restrict personal Wi-Fi hotspots in favor of its own paid wireless networks, which the FCC claims the company leases for “substantial fees.”

Like many who were misled before it, Smart City decided it would be a virtuous and completely legal idea to block mobile hotspots, giving attendees no other choice but to cough up $80 a day for its own service.

Obviously, no one in their right mind would be okay with that, so Smart City did what any benevolent service provider would do. It jammed everyone’s signals preventing them from taking advantage of any competing services.

Of course, all of this was completely against the law, so unfortunately for Smart City, its party was shut down early by the FCC, whose Enforcement Bureau chief Travis LeBlanc denounced the practice.

“It is unacceptable for any company to charge consumers exorbitant fees to access the internet,” LeBlanc asserted. “While at the same time blocking them from using their own personal Wi-Fi hotspots to access the Internet.”

Now Smart City has reached a settlement with the FCC, under which Smart City now owes $750,000 along with an agreement to abstain from hotspot-jamming activities from here on out.

This occurrence ensues from allegations received by the FCC last year which claimed Smart City was blocking personal hotspots in its convention centers. Unsurprisingly, these turned out to be true.

The moral of the story? It doesn’t pay to take away people’s Wi-Fi. In fact, as Smart City has gracefully demonstrated, it costs a great deal.

Gabe Carey
A freelancer for Digital Trends, Gabe Carey has been covering the intersection of video games and technology since he was 16…
AMD’s RDNA 4 may surprise us in more ways than one
AMD RX 7800 XT and RX 7700 XT graphics cards.

Thanks to all the leaks, I thought I knew what to expect with AMD's upcoming RDNA 4. It turns out I may have been wrong on more than one account.

The latest leaks reveal that AMD's upcoming best graphics card may not be called the RX 8800 XT, as most leakers predicted, but will instead be referred to as the  RX 9070 XT. In addition, the first leaked benchmark of the GPU gives us a glimpse into the kind of performance we can expect, which could turn out to be a bit of a letdown.

Read more
This futuristic mechanical keyboard will set you back an eye-watering $1,600
Hands typing on The Icebreaker keyboard.

I've complained plenty about how some of the best gaming keyboards are too expensive, from the Razer Black Widow V4 75% to the Wooting 80HE, but nothing comes remotely close to The Icebreaker. Announced nearly a year ago by Serene Industries, The Icebreaker is unlike any keyboard I've ever seen -- and it's priced accordingly at $1,600. Plus shipping, of course.

What could justify such an extravagant price? Aluminum, it turns out. The keyboard is constructed of one single block of 6061 aluminum in what Serene Industries calls an "unorthodox wedge form." As if that wasn't enough metal, the keycaps are also made of aluminum, and Serene says they include "about 800" micro-perforations that allow the LED backlight of the keyboard to shine through.

Read more
Google one-ups Microsoft by making chats easier to transfer
Google Spaces in Google Chat on a MacBook.

In a recent blog post, Google announced that it is making it easier for admins to migrate from Microsoft Teams to Google Chat to reduce downtime. Admins can easily do this within the Google Chat migration menu and connect to opposing Microsoft accounts to transfer Teams data.

Google gave step-by-step instructions for admins on how to transfer the messages. Admins need to connect to their Microsoft account and upload a CSV of the Teams from where they transfer the messages. From there, it requires just entering a starting date for messages to be migrated from Teams and clicking Star migration. Once it's complete, it'll make the migrated space, messages, and conversation data available to Google Workspace users.

Read more