Skip to main content

Facebook users unknowingly gave companies permission to see private messages

Facebook’s integration tools allow for shortcuts like recommending a Netflix hit on the social network, or sharing a Spotify song on Messenger — but those same tools are continuing to raise questions about Facebook’s privacy policies. An investigative report by The New York Times states Netflix and Spotify had access to private messages while Microsoft’s Bing could view the names of friends. In a response to the report, Facebook says that those privacy settings, many of which have been discontinued, were only granted with user permission.

The report, however, suggests that Facebook’s data-sharing with third parties went beyond what users understood they were agreeing to. According to the report, the API allowed major tech companies to see users friends list and even access private messages with vague user consent. The API allowed the tech platforms to enable features like sharing inside a Messenger note.

Recommended Videos

Responding to the report, Facebook says that none of the features allowed access without users permission. The network also said that the features did not violate the company’s 2012 settlement with the Federal Trade Commission. Facebook says that the tools enabled features like accessing account information from a Windows phone, consolidating feeds from multiple networks, Messenger integration and personalized search results in Bing.

The latest isn’t the only time reports have suggested that Facebook’s permissions options are too vague. Android users that integrated their contacts list with Facebook later found a record of their phone calls inside their Facebook data. Allowing access to an app previously allowed that app to see friends data (who didn’t click that allow button). After the Cambridge Analytica scandal earlier this year, Facebook made several changes to API access and says most of the features in the report have already been discontinued, starting with partnership changes in 2014.

The report, however, suggests that some major tech companies continued to gain access to some data (for users that clicked that “allow” button) after the features were discontinued in 2014. The Times reports that Amazon could see usernames and contact information if a friend granted access, while Yahoo could see friends’ posts, both access that was still happening this summer.

The third-party data in question was governed by business contracts, the report said, which had more than 150 technology companies on the list through 2017 and several still accessing data this year.

Facebook says that it hasn’t found signs of abuse for the data granted to the companies using those business contracts. The company has confirmed that some platforms had access to messages, but says again that was only for users that granted the app permission to access data.

Another type of Facebook data feature coming under fire is the instant personalization feature, which was shut down in 2014. The tool allowed users to personalize search results on places like Yelp and Rotten Tomatoes with information that friends shared. Some still had access to the feature as late as 2017 and Facebook says that was a mistake and the company is continuing to work to limit access.

Facebook says it is already in the process of reviewing API guidelines and how third-party apps access data.

Hillary K. Grigonis
Hillary never planned on becoming a photographer—and then she was handed a camera at her first writing job and she's been…
I paid Meta to ‘verify’ me — here’s what actually happened
An Instagram profile on an iPhone.

In the fall of 2023 I decided to do a little experiment in the height of the “blue check” hysteria. Twitter had shifted from verifying accounts based (more or less) on merit or importance and instead would let users pay for a blue checkmark. That obviously went (and still goes) badly. Meanwhile, Meta opened its own verification service earlier in the year, called Meta Verified.

Mostly aimed at “creators,” Meta Verified costs $15 a month and helps you “establish your account authenticity and help[s] your community know it’s the real us with a verified badge." It also gives you “proactive account protection” to help fight impersonation by (in part) requiring you to use two-factor authentication. You’ll also get direct account support “from a real person,” and exclusive features like stickers and stars.

Read more
Here’s how to delete your YouTube account on any device
How to delete your YouTube account

Wanting to get out of the YouTube business? If you want to delete your YouTube account, all you need to do is go to your YouTube Studio page, go to the Advanced Settings, and follow the section that will guide you to permanently delete your account. If you need help with these steps, or want to do so on a platform that isn't your computer, you can follow the steps below.

Note that the following steps will delete your YouTube channel, not your associated Google account.

Read more
How to download Instagram photos for free
Instagram app running on the Samsung Galaxy Z Flip 5.

Instagram is amazing, and many of us use it as a record of our lives — uploading the best bits of our trips, adventures, and notable moments. But sometimes you can lose the original files of those moments, leaving the Instagram copy as the only available one . While you may be happy to leave it up there, it's a lot more convenient to have another version of it downloaded onto your phone or computer. While downloading directly from Instagram can be tricky, there are ways around it. Here are a few easy ways to download Instagram photos.

Read more